Privacy Policy & Agreement
Last updated: September 18, 2007
By visiting or using CompuSaves PC Patrol Computer Services, either by phone, or at your place of business, home or other location, or via internet, and web sites including CompuSaves.com, CompuSavesGeekPatrol.com, PCPatrol.US hereinafter referred to as CompuSaves.com, you agree to accept the practices described in this privacy notice and agreement. This privacy policy may not apply to other sites, even though those sites are affiliates, or may display our web site address, or other identifiers such as logos. Please read the other sites and businesses privacy policies when considering doing business with any of them.
We are aware that people are concerned about how the information you submit to us is used and shared, and we respect your privacy, and appreciate you entrusting us with its care.
So What Do We Share?
We do not sell mailing lists to outside third party vendors, nor do we share information with those who wish to purchase lists from us for marketing unless you tell us to.
Information received by us.
When you as a user or visitor of this site, inputting various information we reserve the right to retain that information. The information we receive, whether it be by your input directly on our site, by email transmissions, information request form submittals, or by alpha-numeric identifiers, better known as cookies, or any other means of input, whether it be by us directly or by our server providers, all help us to better serve and protect our customers. You may choose not to provide us with certain information, but then it is not always possible to provide you with all of our features. Cookies placed on your machine do not contain any personally identifiable information about you, other than unique user ID, and they do not collect or store any personally identifiable information about you. You have the option to turn off cookies in your web browser, and their are a number of programs that enable you to visit a web site anonymously. If you choose to use those programs, we will not be able to automate some of our features, and you will need to re-input all information each time you visit us, but nevertheless, we wanted to let you know that blocking alternatives exist. Our servers maintain clickstream information, such as the web site URL you clicked on to arrive on our site, which web browser you are using, which pages were viewed, and any search terms you used in search engines, linking to our site. This is beneficial in allowing us to ascertain the ways in which visitors use our site.
Additional input
In order to use our site, visitors and users input additional various data that we may retain, including but not limited to inquiries for a particular repair, upgrade, or service, email transmissions when sending requests for more information, using any submittal form, when posting your name, company name and phone number, or email, your various descriptions of your property, options, condition and general information, your phone number, or number acquired by anyone who has a toll free number, including the date, time of your call and the phone number that you called from, and any information from our credit card processing service of Pay Pal, which may provide us with email addresses, names and street addresses, (but does not provide us with your credit card numbers, or private financial information), or any other input provided us, in your course of doing business with us, including but not limited to those whom we refer through links on this site, for use of their services.
Other Businesses or Affiliates That We Do Not Control
The convenience of products or services, that are provided from this site through links, are made available through cooperative arrangements with companies who specialize in those services, for example, insurance, inspections, warranties, and financing, and certain information may be transmitted to by us for fulfillment of those services-agreements. It is understood and agreed that we do not control the privacy policies of those sites, or declare those to be the same as ours, even though they may be referred by us. Please consult their individual sites, for further information pertaining to their user, and privacy agreements.
Emails
By visiting, using this site, or sending us emails, you are communicating with us electronically. You also agree to allow us to communicate electronically to you, by either email, or posting notices on our site. You agree that all such postings, or emails, or electronic communications, shall be considered satisfying any requirements that you be contacted in writing. In addition to contacting as a normal course of business, we may contact you about marketing promotions that may contain valuable offers, and other content. If you do not choose to receive communications, including email about marketing promotions, please let us know in writing, or by phone, by either:
1) Follow the opt out directions on any email, or direct mail marketing communications.
2) Call Us at (610) 228-4608
3) Use the "Contact Us" icon on CompuSaves.com to send us an email. Be sure to include your full name, address, phone number, and eMail address. Scant or partial information may prevent us from purging your requested contact information from our records. Please also be sure to include what type of marketing communications you wish to stop receiving. Please allow up to 10 days for emails, 30 days for phone, and up to 6 weeks for regular postal mail, to remove you from our marketing lists.
Even though you have requested to be removed from our marketing communications, that does not limit us in our ability to contact you strictly for the purposes of regular business communications, such as appointment confirmation calls, billing information, or other communications related to our services.
(If you do not wish to receive revisions of our user agreement, or privacy notice, it is your responsibility to check our site for updates or postings, and you agree to be bound by them.)
Users or visitors to this site, agree to not use spam, or add emails acquired in the normal course of business on this site, to any spam lists, other than those that the user specifically opted into, to be included, or received.
Page View Counters
We may place page veiw counters at the bottom of pages, that
lets us and all viewers know how many people have visited that page.
Transferring of Assets or a Business
In the course of business, we may acquire additional companies or business units. As part of those transactions, existing business customer information is one of those transferable assets, that we may acquire. Conversely, if in the unlikely event that CompuSaves.com is acquired by an outside party, customer information, will be one of the transferred assets. Remember, since all credit card payment are done by a third party, namely Pay Pal, so we do not store, or are ever given credit card numbers, or private financial information, so naturally it is not stored on our servers, or even accessible by us.
Protecting Our Safety and the Safety of Others
We reserve the right to exchange information with other agencies, companies, or organizations for fraud protection and credit risk reduction. We also release information that we believe is necessary to comply with the law, and or fulfill the terms and conditions of this privacy statement, or our User and Visitor Agreement. Notwithstanding, we do not share personal information for commercial purposes in violation of the commitments, as spelled out in this privacy notice.
Children's Use of the Site
CompuSaves Geek Patrol does not sell its services to children. We only sell to adults, and if anyone under the age of 18 chooses to use this site, they must do so with the oversight and involvement of a parent or guardian.
Revisions, Notices, and User Conditions
By visiting or using CompuSaves.com you agree that your visit, or use is subject to this Privacy Policy, and our User Visitor Agreement, including limitations on damages, arbitration of disputes, and application of the law of the state of Pennsylvania. Please contact us with any concerns you may have about your privacy, and we will attempt to resolve it.
Amendments and Changes
Our business is an evolving medium, and though we may find it necessary to make updates and changes to our user agreements, and you agree to those terms and conditions, predicated by your continued use, we will not make changes that materially affect your protection of your information, without first asking for the consent, either through emails, or by posting the newly revised agreements on this site, with their date of publication.
How We May Use Your Information
We use your personal informationn any files we maintain about you, or from any activities you have participated on this site, or in the course of us doing business with you, to fulfill the services you request, provide customer service, surveys, promotions, offers, improve our web site or services, conduct research, or other business activities. At times we may look across multiple users to resolve disputes, improve fair trading, collect any monies owed, troubleshoot problems, measure your interest in online products or services, inform you about online products, services, updates, or offers, inspect and protect against fraud, or enforce our agreements. We may compare your personal information from within our site, and from other sources, to determine their accuracy, and any errors or omissions.
We may gather user information in order to determine those areas of interest, that may be beneficial to our advertisers, who are attempting to target users interests, but will not disclose personally identifiable information. Specific information, such as your name, email address, are NOT disclosed to third parties in a personally identifiable manner without your written consent, and your credit card numbers or financial information is never disclosed for any reason whatsoever, nor is it received by us in your normal course of business with this site.
Outside vendors may require some of your information in order to fulfill tasks, that we may sublet, or subrogate to third parties. We can not guarantee that those vendors adhere to at least the same privacy and user guidelines that we adhere to.
Legal Requirements
CompuSaves.com may use your information in order to cooperate with legal authorities, or other parties, in order to protect and enforce laws, such as fraud, intellectual and copy rights. Therefore in response to a request by any legal authority or government official, pertaining to any alleged illegal activity or criminal investigation, you agree and authorize, that we can disclose any personal information provided to us via the descriptions of various input methods contained herein, without a subpoena. In respect to your privacy, we will not disclose to any third party, your information, without a subpoena, or court or legal order, except as stated above, or in the case that we believe in good faith, that the necessary disclosure will help prevent imminent physical or financial loss, or in order to report suspected illegal activity. Therefore we can, and you authorize us to disclose your name, street address, city, state, zip code, email, and any other pertinent information that we may deem appropriate or necessary in the investigation of a fraud, infringement, or any other illegal activity.
Security
Your credit card, or personal financial information is never disclosed to us by our third party credit card payment vendor Pay Pal. Therefore we do not store or use that information on our servers. We use technical safeguards, including multiple layers of firewalls, both hardware and software based, passwords, and permissions, and further safety and privacy tools in place by our site service providers. All data placed or derived from our site is considered information that must be protected against loss or unauthorized use. Even though we employ various technologies to protect this site, we understand and agree that "perfect security" does not exist on the internet. It is understood that we will take reasonable precaustions to protect your personally identifiable information. Email transmissions are not considered a secure means of communication, therefore we do not guarantee an information transmitted via email, so do so at your own risk.
Please note: Although CompuSaves Geek Patrol uses reasonable measures to protect your personally identifiable infromation, we cannnot take responsibility for data loss on the products, or systems serviced. You must back up, and remove this information in order to protect it.
Notices
We reserve the right to amend or change this agreement at any time, but posting the revised version on this site. All amendments shall be effective within 30 days of posting them on the site, or for any service placed or renewed, on or after the inquiry date, whichever is sooner.
Publishing Contact Information
By participating in our "Get Answers" frequently asked questions module, we suggest that you do not publish any personally identifiable information in this area. We will monitor this area, and attempt to remove any pesonal content before publishing. However if you do choose to post information in our site, or Get Answers module, you do so at your own risk, and accept full responsibility for those posts, or any consequences that may arise. Users and visitors do hereby agree that CompuSaves Geek Patrol may publish including but not limited to, your name company name and phone number Users agree to hold us harmless in the event of an error or omission pertaining to the same, and user does agree to monitor this site directly if they wish to change the listed information. Additionally, users and visitors, understand and agree that sending messages using our internal messaging system,that the information that they provide will go directly to the recipient, and a copy of which may reside on our servers, and that the recipient, will receive that information in order to directly contact any potential customer/user.
The above information includes the privacy policy and agreement in its entirety, and supercedes any agreements either expressed or implied, unless reduced to writing and signed by both parties, notwithstanding that postings pertaining to privacy or use of this site, may appear in various locations on the site, and will be considered a part of, and binding to the parties contained herein.
It is our intention to make your experience here a pleasant and profitable one. We may find it necessary to create and exercise these terms and conditions in order to protect fair trade practices, and the integrity of the site. If you have any suggestions as to how we can improve or protect those that use this site, please contact us by clicking on “Get Answers” then "Ask" at CompuSaves.com Thank you for your continued use, and for giving us the opportunity to be of service to you.
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